A Fresh Look is Coming to Mobile Banking
Your Mobile Banking App will soon receive an updated look and improved navigation. Your username, password, accounts, bill pay, and transaction history will all remain the same. If automatic app updates are enabled on your device, the update may happen automatically once available.
Mobile App Update: Frequently Asked Questions
What's Changing?
We're updating our Mobile Banking App with a refreshed look and improved navigation.
The updated app will make it easier to find the features you use most often while maintaining the secure and convenient banking experience you expect from Bank of Prairie du Sac.
Will I Need a New Username or Password?
No.
You will continue to use your current username and password to access Mobile Banking.
Will My Account Settings & Bill Pay Information Still Be There?
Yes.
Your accounts, settings, balances, transaction history, transfers, bill payments, and other information will remain available in the updated app.
You won't need to set up your accounts again.
Will Online Banking on My Computer Change?
No.
This update only affects the Mobile Banking App. Online Banking accessed through a web browser will remain the same.
How Will I Get the Updated App?
If your device is set to automatically update apps, the new version will be installed automatically when it becomes available.
If automatic updates are not enabled, you can easily update the app through the Apple App Store or Google Play Store.
Will the Current App Stop Working?
No.
Your current app will continue to work until you choose to update.
Will the App Look Different?
Yes.
You'll notice a refreshed design and updated navigation. While some items may appear in different locations, you'll still have access to the banking features you use today.
Why Is the App Being Updated?
This update provides a more modern mobile banking experience today while creating a foundation for future enhancements and improvements.
What Should I Do If I Have Questions?
Our team is here to help. If you have questions before or after updating the app, please contact us or stop by one of our branches.